Privacy

Helpmekaar App
Privacy Policy

Last Updated: 10 October 2024

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1. Introduction

Welcome to the Helpmekaar App. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By downloading, registering with, or using this app, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our app.

2. Information We Collect

2.1 Personal Information

We collect the following personal information for authentication purposes:

- Email address
- Password (stored in an encrypted format)

We do not collect any other personal information through the app.

2.2 Non-Personal Information

We may also collect non-personal information about your device, including:

   - Device type
   - Operating system
   - IP address

2.3 Information Collection Methods

We collect information:

   - Directly from you when you provide it to us during the registration process
   - Automatically when you use the app (non-personal information only)

3. How We Use Your Information

We use the information we collect to:

   - Authenticate your access to the app
   - Provide, maintain, and improve our app and services
   - Send you important notifications related to your account or the app
   - Respond to your comments and questions
   - Monitor and analyze usage and trends to improve user experience
   - Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may disclose your personal information only in the following circumstances:

   - To comply with any court order, law, or legal process, including responding to any government or regulatory request
   - To enforce our agreements, including for billing and collection purposes
   - If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Helpmekaar App, our users, or others

5. Data Retention

We will retain your email address and encrypted password only for as long as your account is active or as needed to provide you services. If you delete your account, we will delete this information from our servers within a reasonable time period, unless we are legally required to retain this information.

6. Security of Your Information

We use appropriate technical and organizational measures to protect the security of your personal information, including encryption of passwords and secure socket layer technology (SSL) to protect transmissions. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

You have the right to:

   - Access the personal information we hold about you
   - Request correction of any inaccurate personal information
   - Request deletion of your personal information
   - Opt-out of any future communications from us

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

   Helpmekaar App
   Email: support@helpmekaar.app

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Download on the App Store
Get it on Google Play